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Service disruptions coming for Innovation Credit Union customers

Innovation Credit Union is warning customers of service disruptions April 12 to 14. The disruption is due to a banking update in order to add Goodsoil and Pierceland members to their system as part of a recent merger.
debit card

Innovation Credit Union is warning customers of service disruptions April 12 to 14.

The disruption is due to a banking update in order to add Goodsoil and Pierceland members to their system as part of a recent merger.

The credit union states on their website that customers will not have access to ATM and POS for debit and Global Payment Mastercard cards. They urge people to have cash on hand to cover their needs between 4:30 p.m. on April 12 to 8 a.m. April 15.

All advice centres will also be closed for that same amount of time, including their call centre. They reopen April 15 for regular hours of service.

As well, online banking, telephone banking and mobile apps will be unavailable until April 15.

Anyone with questions can call 1-866-446-7001.